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Privacy Policy
We respect your privacy, and this Privacy Policy describes the types of information we may collect when you visit the CAROL.video website.
This Privacy Policy explains:
- How we use the information collected;
- With whom we share it;
- How we protect it;
- The choices we offer regarding the collection and use of this information.
We are constantly working to improve our administrative, technical, and physical safeguards to protect your personal information.
If you do not agree with this Privacy Policy, you should not access or use any part of the services or purchases.
- Information We Collect
Where We Collect It From
We may collect information about you from various sources, such as:
- Directly from you when using the services, such as accessing certain features or content, contacting us, or ordering products;
- Through parent companies, affiliates, service providers, business partners, and other third-party entities.
What We Collect
The information we collect about you or those you refer may include, without limitation:
- Various personal data which, alone or combined with other data, can identify you, either provided by you or automatically collected by us;
- Demographic data that does not specifically identify you;
- Information about the devices you use to access the Services;
- Dates, times, and duration of your use of the Services, including whether you are a new or returning visitor;
- Actions taken while using the Services.
Automatic Data Collection
When you use the Services, we may also collect certain information automatically, such as cookies and web beacons.
- A “cookie” is a text file sent to your computer or Internet-connected device, allowing us to identify your browser or store information in it.
- A “web beacon” (also known as an internet tag, pixel tag, or clear GIF) is used to transmit information about user actions when the page or email containing the beacon is opened.
We may also use third-party analytics tools (such as Google Analytics) to collect information about the usage of the Services and user traffic.
Statistical Information
The information we collect automatically is of a statistical nature and may include personal data.
It helps us improve and personalize the Services, allowing us to identify and authenticate users.
- How We Respond to “Do Not Track” (DNT)
The "Do Not Track" signal is designed to prevent web applications from collecting your data.
You can learn more at https://allaboutdnt.com.
Currently, our Services do not respond to "Do Not Track" signals from your browser and will continue to collect information as described in this Privacy Policy.
- Cookies and Other Tracking Technologies
We may use cookies alone or in combination with web beacons or other tracking technologies to collect information such as:
- IP address
- Pages visited
- Actions taken (such as opening a page or an email with an embedded marker)
Some tracking technologies are managed by third parties, who may use this information to deliver interest-based advertising or other targeted content.
We do not control these third-party technologies, and their data practices are governed by their own privacy policies.
If you have questions about an advertisement or targeted content, you should contact the responsible third party directly.
- How We Use the Information We Collect
We may use the collected information to:
- Process orders and complete transactions made through the Services;
- Provide the requested products and services;
- Maintain records of your purchases and transactions;
- Respond to inquiries and provide customer support;
- Send communications about products, services, offers, and promotions;
- Analyze and improve our business, products, and services;
- Detect fraud and unauthorized transactions;
- Enforce our Terms of Sale and other agreements;
- Comply with legal obligations and industry standards.
Combined Information
We may combine collected information with public data or data from affiliates and business partners.
This combined information may be used to:
- Personalize your experience with us
- Communicate products, services, and events of interest to you
- Promotional purposes
- Other purposes described in this Privacy Policy
Other Uses
We may also use your information in other ways, provided we notify you specifically at the time of collection.
- Disclosure of Information
We may disclose aggregated information about our users without restriction.
We may disclose personal information to:
- Service providers and third parties who support our business operations;
- Comply with legal requirements, court orders, or governmental requests;
- Enforce our Terms of Sale and other agreements;
- Protect ourselves, our users, or others;
- Allow third parties to market their products and services, if you have not opted out of such communications;
- With your consent.
Transfer of Personal Information
We also reserve the right to transfer your personal information to a buyer or other recipient in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets or equity, or in similar transactions.
If such a sale, merger, or transfer occurs, we will make reasonable efforts to ensure the recipient uses your personal information in a manner consistent with this Privacy Policy.
- Data Security
We have implemented measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure.
All information you provide to us is stored on servers protected by firewalls.
Payment transactions will be encrypted using SSL technology.
Please note that electronic transmission of information is not completely secure.
We cannot guarantee that the security measures implemented will never fail or will always be sufficient and effective.
Any transmission of personal information is at your own risk.
- Your Choices
We offer you the following choices regarding the information we collect and how we communicate with you:
Cookies
Most browsers allow you to:
- Block the acceptance of new cookies
- Receive notifications when a new cookie is received
- Disable existing cookies
However, disabling cookies may prevent you from taking full advantage of the Services.
Promotional Communications
If you do not want us to use your contact information to promote our products or services, you can:
- Access your account and adjust your preferences in your user profile
- Unsubscribe using the link included in any promotional emails you receive
Web Analytics
You may opt out of Google Analytics collecting and analyzing your data via the following link:
https://tools.google.com/dlpage/gaoptout
Third-Party Advertising
If you do not want your personal information to be shared with third parties for promotional purposes, you may opt out by:
- Refusing the use of cookies;
- Choosing not to make a purchase;
- Contacting us directly;
Your opt-out will not apply to personal information already shared with third parties before the date of your request.
Third-Party Tracking
While we do not control third-party data collection or usage for interest-based advertising, some of these entities allow you to opt out.
- Accessing and Modifying Your Information
You may review and modify your personal privacy information by:
- Sending an email to [email protected]
We may decline a request to modify information if we believe it would violate any law or legal requirement, or make the information incorrect.
- Your California Privacy Rights
Buyers and users of our Services may request information about our disclosure of personal information to third parties for direct marketing purposes.
To make such a request, contact us by email at:
We do not “sell” or “share” personal information as defined by any applicable privacy legislation.
- Children Under the Age of 13
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under that age.
If we become aware that we have collected information from a child under the age of 13, we will delete that data.
If you believe we have information about a child under 13, please contact us at [email protected].
- Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
If we make significant changes, we will:
- Notify users on the terms and policies page of our website
- Provide a link to the new policy
If we significantly change how we use your personal information, we will give you the opportunity to opt out of the new use.
The date of the last revision of this Privacy Policy will appear at the top of this document (only if changed).
We recommend reviewing this Privacy Policy periodically to check for updates.
- Data Transfers
When we collect information about you, we may transfer, process, and store that data outside the country where you reside, as established in this Data Transfer Agreement, which you agree to by using the service. The destination countries may have data protection laws different from your own country or from the origin country of this project.
This privacy policy also applies to all partners once you contact them under the indication that you are doing so through us.
- Notice to EU Residents
Privacy and security are central to our product development and business practices.
We comply with the General Data Protection Regulation (GDPR) and assist our users in complying with it where applicable.
We have adopted appropriate safeguards to ensure your data is protected according to this Privacy Policy.
13.1. Notice to Non-EU Residents
This website is operated from the European Union and is subject to local laws. International users agree to these conditions by using the service.
Even if payments are collected by regional or national intermediaries, such as in Brazil or India, the privacy policy remains governed under European standards.
13.2. Legal Basis
The legal basis for processing your data depends on the context.
We collect personal information only when necessary to fulfill a contract with you (e.g., providing requested Services), as specified in this Privacy Policy, or with your explicit consent.
13.3. Data Collection or Transfers Outside the European Union
Your data may be collected or transferred outside the EU via local partners who process payments or by advertising companies located outside the EU.
13.4. Data Retention
As a rule, we will retain your personal data only for as long as necessary to provide the promised services or products or as required by law. However, we are not obligated to delete it after that period unless you request immediate deletion by email.
13.5. Your Rights
Under the GDPR, you may exercise your rights, including:
- Access, correct, update, or delete your data
- Object to the processing of your data
- Request the portability of your data
To exercise these rights, contact us via the email below.
- CONTACT
If you have any questions about this Privacy Policy or our information handling practices, contact us by email:
Responsibility for the management of personal data and the sharing of personal information between national and global partners of this project, lies with LMMARKETING, under its commercial name, with postal address at Rua Guerra Junqueiro, 1803, 1º Drt, 4150-386 Porto - Portugal.
Further contact details and information on responsible entities and partners can be found in the site’s Terms and Conditions.